Lease Return Center

Authorized Lease Return Center

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Mercedes-Benz of West Chester provides you with a fast, convenient location when your Mercedes-Benz lease term ends. Visit before your lease ends for a complimentary Lease Return Inspection. For more information or to schedule an appointment call West Chester Sales at (513) 870-1000 and ask to speak to a lease return consultant.

 

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What Are My Options at Mercedes-Benz Lease End?

Once your Mercedes-Benz lease has ended, you have several options available.

• Extend Your Lease: If you’re not quite sure what you would like to do, you may be eligible to extend your current lease by up to 12 months.
• Lease a New Mercedes-Benz Vehicle: If you enjoy leasing but would like to upgrade to a newer Mercedes-Benz model, you can! Doing this also allows you to take advantage of our Loyalty Accelerator Plan.
• Purchase Your Vehicle: If you enjoyed hitting the West Chester roads in your vehicle and it’s too good to let it go, you have the option of purchasing your vehicle and getting an extended warranty.
• Return Your Vehicle: Lastly, you can simply return your leased Mercedes-Benz to Mercedes-Benz of West Chester (regardless of where you originally leased the vehicle from). Our team will work with you to find your next Mercedes-Benz vehicle, whether you purchase or lease it.

Also, if you choose to replace your off-lease vehicle with a new Mercedes-Benz vehicle, we’ll provide you with a credit to your account for access wear and use charges up to $500. If you lease or finance your next Mercedes-Benz vehicle with Mercedes-Benz Financial Services (MBFS), you’ll receive a credit for the vehicle tune-in fee for up to $595. This is our way to take our customers who continue to stay with us.

Feel free to contact our team with any questions about your lease-end options or for tips for returning your Mercedes-Benz to our dealership.

You leased your vehicle rather than purchasing it for a reason.

If leasing is still the optimal method for acquiring a vehicle then we want to introduce you to the Mercedes-Benz “Loyalty Accelerator Plan” which will waive up to five of your existing lease payments if you lease a new Mercedes-Benz.

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Tips for returning your leased Mercedes-Benz

Unless you are going to purchase your leased vehicle, you will need to return it to the dealership at the end of your lease. To make that process hassle free please keep these tips in mind:

• MB Financial will send a 3rd party vendor to the client’s home or office to complete a no charge pre-inspection. This can be arranged by calling 800-873-5471.
• Upon receiving the results of the 3rd party inspection the client can review with Sales or Service to take corrective action or utilize Loyalty programs if required.
• At lease end you will need to return both sets of keys, all equipment that was issued at the time of the lease (tool kit) and owner’s manual.
• Electronically sign the Federal Odometer Disclosure Document confirming the mileage on the odometer.
• Mercedes-Benz Financial will send a final bill, charges are not due at time of return.

We will prepare and give to you a “Vehicle Return Package” that includes a copy of the Federal Odometer Disclosure Document, the Vehicle Condition Report and your Maturity Bill and hopefully at that point we help you into your new leased or purchased Mercedes-Benz!

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The Credit Card Test® – Vehicle Condition Guidelines

Helping you determine what is considered damage when inspecting your vehicle’s exterior and interior:

• Any scratch through the paint larger than the size of a credit card.(Scratches that do not go through the paint pass The Credit Card Test, regardless of size.)
• Any dent that is larger than the size of a credit card.
• Any damaged safety items, regardless of size (e.g., torn seat belts).
• Collective damage that is caused by a single event, regardless of size (e.g., hail damage).
• Any holes, cracks, gouges, tears, or cuts in the sheet metal or bumper, regardless of size
• Any tears to the interior larger than the size of a credit card

Examples that DO NOT meet “The Credit Card Test”:

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Windshield, Lights, Wheels and Tires Condition Guidelines

The following are examples of what would NOT meet lease return guidelines when inspecting your vehicle’s windshield, lights, wheels, and tires:

• Wheels that are cracked or bent.
• Wheels that are not those originally equipped with the vehicle at time of delivery.(Upgraded wheels installed by an authorized Mercedes-Benz dealership are acceptable.)
• Tires that are the incorrect size, have sidewall damage or exposed cords.(Sidewall damage includes plugs and cuts.)
• Glass and lights that have cracks, stars, holes or plugs. (A “star” is a chip with one or more legs. A plug is considered unsafe for vehicles with supplemental restraint systems.) Glass repair is not acceptable.

Scuff like the image to the left would meet the guideline / The image on the right would NOT meet the guideline

Both images to the left and right would NOT meet the guideline

Note: Windshield replacements are often covered by insurance. Please ask your insurance agent. If you choose to make any replacements after your lease-end inspection, contact the Mercedes-Benz Financial Lease Maturity Department at (513) 870-1000.

 

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If you have any questions regarding your lease return, please call General Manager, Belinda Gribble at (513) 870-1000 or email her at bgribble@westchesterbenz.com.

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