Lease Return Center

Authorized Lease Return Center

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Mercedes-Benz of West Chester provides you with a fast, convenient location when your Mercedes-Benz lease term ends. Visit before your lease ends for a complimentary Lease Return Inspection. For more information or to schedule an appointment call West Chester Sales at (513) 870-1000 and ask to speak to a lease return consultant.

 

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When it’s time to return your leased Mercedes-Benz you have options!

We hope you have enjoyed driving your leased Mercedes-Benz and of course we hope you elect to continue driving our brand. The Mercedes-Benz experience is not easily replicated, if you are accustomed to sophisticated luxury and aggressive performance we highly recommend that your next vehicle be one of our exciting Mercedes-Benz models.

To make it easy for you to make that decision, Mercedes-Benz of West Chester offers you options now that you are nearing the end of your lease.

Options At Mercedes-Benz Lease End

• You may be eligible to extend your current lease by up to 12 months.
• Lease a new Mercedes-Benz and take advantage of our Loyalty Accelerator Plan.
• Purchase your Mercedes-Benz at lease end and get an extended warranty.
• Simply return your leased Mercedes Benz to Mercedes-Benz of West Chester (regardless where you originally leased the vehicle from).

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Tips for returning your leased Mercedes-Benz

Unless you are going to purchase your leased vehicle, you will need to return it to the dealership at the end of your lease. To make that process hassle free please keep these tips in mind:

• MB Financial will send a 3rd party vendor to the client’s home or office to complete a no charge pre-inspection. This can be arranged by calling 800-873-5471.
• Upon receiving the results of the 3rd party inspection the client can review with Sales or Service to take corrective action or utilize Loyalty programs if required.
• At lease end you will need to return both sets of keys, all equipment that was issued at the time of the lease (tool kit) and owner’s manual.
• Electronically sign the Federal Odometer Disclosure Document confirming the mileage on the odometer.
• Mercedes-Benz Financial will send a final bill, charges are not due at time of return.

We will prepare and give to you a “Vehicle Return Package” that includes a copy of the Federal Odometer Disclosure Document, the Vehicle Condition Report and your Maturity Bill and hopefully at that point we help you into your new leased or purchased Mercedes-Benz!

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The Credit Card Test® – Vehicle Condition Guidelines

Helping you determine what is considered damage when inspecting your vehicle’s exterior and interior:

• Any scratch through the paint larger than the size of a credit card.(Scratches that do not go through the paint pass The Credit Card Test, regardless of size.)
• Any dent that is larger than the size of a credit card.
• Any damaged safety items, regardless of size (e.g., torn seat belts).
• Collective damage that is caused by a single event, regardless of size (e.g., hail damage).
• Any holes, cracks, gouges, tears, or cuts in the sheet metal or bumper, regardless of size
• Any tears to the interior larger than the size of a credit card

Examples that DO NOT meet “The Credit Card Test”:

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Windshield, Lights, Wheels and Tires Condition Guidelines

The following are examples of what would NOT meet lease return guidelines when inspecting your vehicle’s windshield, lights, wheels, and tires:

• Wheels that are cracked or bent.
• Wheels that are not those originally equipped with the vehicle at time of delivery.(Upgraded wheels installed by an authorized Mercedes-Benz dealership are acceptable.)
• Tires that are the incorrect size, have sidewall damage or exposed cords.(Sidewall damage includes plugs and cuts.)
• Glass and lights that have cracks, stars, holes or plugs. (A “star” is a chip with one or more legs. A plug is considered unsafe for vehicles with supplemental restraint systems.) Glass repair is not acceptable.

Scuff like the image to the left would meet the guideline / The image on the right would NOT meet the guideline

Both images to the left and right would NOT meet the guideline

Note: Windshield replacements are often covered by insurance. Please ask your insurance agent. If you choose to make any replacements after your lease-end inspection, contact the Mercedes-Benz Financial Lease Maturity Department at (513) 870-1000.

 

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If you have any questions regarding your lease return, please call General Manager, Belinda Gribble at (513) 870-1000 or email her at bgribble@westchesterbenz.com.

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