D Ruggio
Service rep Will kept in touch while waiting for necessary parts. Estimate accurate, loaner available, easy to work with service department.
Uche Amudipe
Well done. My advisor relayed information that was pertinent and my car came back to me clean.
Mary Libutti
Claudia was really great to work with, and quickly assisted us when we brought the car in, and arranged for a new special tire that we needed to be brought in to the dealership , and installed the same day. This was amazing as we brought our car to her in the early afternoon! Very quick service! Super job!
Chris Pak
Dear Mercedes,I am thankful that Merces Benz hired the amazing worker to welcome and assisted me last Friday. I was impressed with Matthew David. He was polite, detailed and prompt in helping me. I would rate that he is one of the superstars at MB. He will get the five stars from me. I will introduce all my friends to buy cars from MB, West Chester because of the service, products and the work that I received. In addition, MB washed my car every time in the perfect conditions. Best regards,Chris P XXXX-0483
Suzanne Lukac
Christian was such a pleasure to work with! From the very beginning of the process, he listened to our needs, answered all of our questions and found us the perfect vehicle. He was easy to reach and communicated updates as needed and was very accommodating to our schedule, while being both professional and personable. Would absolutely work with him again and would recommend him to others!
Nadine Scheivert
Ryan was very helpful in the whole process from dropping my car off to getting me a rental to use while my car was being fixed
John Colaprete
Ryan Converse and the Mercedes-Benz of West Chester Customer Service Team never disappoint. Ryan did a great job keeping me informed on the status of my vehicle. Ryan also did a nice job explaining the issues in Layman’s terms so I could make an educated decision. I highly recommend Mercedes Benz Customer Service!
Patricia Slavin
Ryan Converse was great. Very helpful and had patience in a stressful situation. My experience with Ryan was a 10 out of 10. I will be back for suggested repairs needed. Thanks Ryan!