Richard Haupt
MB West Chester is the best!I love the excellence of Jennifer Silva. Extremely knowledgeable and customer-focused.
Scott Worman
Outstanding, professional, and knowledgeable customer service during the entire sales process.
Bambi Tate
I went to Mercedes benz of W.C.for my service and I can describe the service in one word OUTSTANDING!!!Thank you so much
tonya thames taylor
Thank you Mercedes-Benz of West Chester for providing me with top-tier professionalism and quality service on February 12, 2024.Special Shout Out to my Service Advisor Ryan Converse. He was professional, quick to answer my questions, patient with my decision making, and made me feel prioritized.
Heather DeHaven
Lynn was a pleasure to work with ! She made everything so easy and explained how all the gadgets work in my new car !! Very helpful and super nice ! Such a great experience .. easy breezy transaction !
IshBndz TV
Alfonso was great, he helped us out a lot & stayed in contact throughout our purchase process. Answered all questions & didn’t seem to get frustrated.
Dhirendra Agrawal
I found this dealership very responsive and , reasonable. Good readily available stock, I was able to close the deal in a day and got the car delivery same day. Highly recommended.
gerrie greenberg
My only complaint is it shouldn’t take 90 minutes to get an inspection sticker on a Saturday when the service area is slow.
Rich Strickland
I want to thank Mercedes-Benz of West Chester for the first class treatment from the service department. Specifically Matt Davis and Greg Marvon. They made having our 2018 GLC serviced for routine maintenance seamless. Excellent communication. Online payment. Highly recommended if you need services for Mercedes-Benz.
Thomas Zwergel
Although under construction, the staff was welcoming from the time the tow truck dropped off my vehicle.Upon arrival there was some obvious lack of training & expertise expected from a high caliber dealership. They were able to get me back on the road and handle my inquiries accordingly. Shout out to the Service Director (Greg I think) who stepped in. He was able to expedite the process and get me on my way. Overlooked road hazard protection/warrantee information from the Mercedes family was only given after I asked the questions. Although it only saved me a few bucks, it would have been a much more fulfilling experience had I been given the information I was looking for from the beginning.All said and done, I hit a pothole and they got me back on the road expeditiously.
Brwskin
Mercedes Benz Westchester- my sales person was Lynne and Steve. together they were phenomenal.Great customer service, best car buying experience. they were friendly, helpful and knowledgeable.They made me feel welcomed and comfortable. They went above and beyond. Lynne was patient with me and showed me everything I needed to know about my new car before I drove off. Althea