Dear Valued Guests,

At Mercedes-Benz of West Chester, we are committed to keeping our guests, employees, and work environment healthy and safe.

With the uncertainty caused by coronavirus (COVID-19), we wanted to update you on steps we are taking to keep our dealership, service center, and guests safe.

Our Showroom and Service Center are open! We will continue our normal business hours for both our showroom and service center, as well as our guest lounge, car wash, and parts department. We have enhanced our cleaning methods and increased the frequency of cleaning and disinfecting our facilities.

In our offices and throughout the entire dealership, we are distributing hand sanitizer and stressing the importance of washing hands and surfaces regularly. Additionally, all our employees wear gloves as needed.

We’re here for you!
Enjoy the same great customer experience you know and expect from Mercedes-Benz of West Chester from the comfort of your own home!

• Express Purchase
  Did you know you can start your vehicle purchase online, then finish at the dealership? Simply visit us at westchesterbenz.com, choose your preferred vehicle, value your trade, and arrange financing. Then just come in, sign, and drive away in your new car! It’s really that easy.
• Home Delivery
  If your new vehicle needs to be ordered in to our dealership, we’ll save you from having to take another trip out to see us with home delivery. Once your vehicle arrives to us, we’ll have someone bring it right to your driveway!
• Pick-Up for Service
  Does your Mercedes-Benz need service? We’ll come to you! A Mercedes-Benz of West Chester employee will pick-up your vehicle, provide you with one of our Courtesy Loaner Vehicles if needed, and deliver it back to you once it’s ready.

Planning for the Road Ahead
We understand that things are rapidly changing however, we have multiple plans in place to ensure we can accommodate your automotive needs in a safe, efficient manner both now, and in the future.

Let us know

If there is anything else we can do to help in this time of uncertainty, please don’t hesitate to reach out. You can always visit us online at WestChesterBenz.com for more information, or call us directly at (513) 370-2577.

Belinda Gribble General Manager Mercedes-Benz of West Chester bgribble@westchesterbenz.com